SMS Communication Policy
Apex Therapy LLC's SMS Communication Guidelines
Discover how we use SMS to keep you informed and connected with our services.
Purpose of SMS Communication
Why We Send SMS Messages
At Apex Therapy LLC, we utilize SMS messaging to ensure our clients receive timely and relevant information. This includes reminders for upcoming appointments, updates on scheduling, and essential administrative communications.
By opting into our SMS service, you can stay informed about your therapy sessions and any changes that may occur, helping you manage your schedule effectively.
Types of SMS Messages
Examples of SMS Communications
Our SMS messages cover a range of important notifications, such as:
- Appointment reminders to ensure you never miss a session.
- Scheduling updates to keep you informed of any changes.
- Administrative notifications for important practice-related information.
Example Message
Appointment Reminder
Dear [Client Name], this is a reminder for your upcoming appointment with Apex Therapy LLC on [Date] at [Time]. Please reply to confirm or reschedule. Thank you!
Message Frequency
Interaction-Based Updates
The frequency of SMS messages from Apex Therapy LLC is determined by your engagement with our practice. You may receive more frequent updates if you have multiple appointments or ongoing communication needs.
Message and Data Rates
Carrier Charges May Apply
Opt-Out Instructions
Unsubscribe from SMS Messages
If you wish to stop receiving SMS communications from Apex Therapy LLC, you can easily opt-out at any time. Simply reply with the word ‘STOP’ to any of our messages, and we will promptly remove your number from our SMS notification list. This ensures you have full control over the messages you receive from us.
Help Instructions
Assistance with SMS Messages
If you need assistance or have questions about our SMS communications, simply reply with the word ‘HELP’ to any of our messages. You will receive a response with contact information and instructions on how to manage your SMS preferences. You can also contact us directly at info@apextherapy.co or call (973) 993-6133 for further support.
Privacy Assurance
Protection of Your Mobile Information
At Apex Therapy LLC, we prioritize your privacy and are committed to safeguarding your personal information. Rest assured, we do not sell or share your mobile phone numbers with third parties for marketing purposes. Your trust is important to us, and we ensure that your contact details are used solely for the purpose of providing you with relevant information and updates related to your appointments and services.
Consent to Receive Messages
SMS Consent Policy
By providing your phone number through our website forms or scheduling systems, you agree to receive SMS messages from Apex Therapy LLC. These messages may include appointment reminders, scheduling updates, and other administrative communications. Your consent is crucial for us to keep you informed and ensure seamless communication.
Get in Touch
Contact Us
We invite you to reach out to us for any inquiries or assistance. Please fill out the contact form below with your details: